Online Learning CentrePrinciples & Practice of Marketing, 3/e by David Jobber
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In The News

Consumer Behaviour:
Americans in the Fast Lane

The fast-paced life many Americans lead is resulting in a spate of new time saving products:

  • Lipton tea bag that lets consumers brew iced-tea with cold water (no time to boil water!)
  • Colgate 2 in 1 toothpaste and mouthwash for people who consider it too much of a hassle to use both toothpaste and a mouthwash.
  • General Mills Milk ‘n Cereal bars with Cheerios on the outside and a creamy real milk filling inside (who has the time to pour milk on cereals at breakfast anymore?)
  • Starkist’s Tuna in a Pouch (who needs a tin opener?)

Comments David Shi, President of Furman University in Greenville, South Caroline "Waiting has become an intolerable circumstance... We call it the acceleration syndrome... But in saving time, these products make us even more impatient’.

The race to save time is even concerning marketing people such as Steve Luttmann, director of beverage brand development for Lipton Tea, ‘We’ve heard kids say they find it inconvenient to eat an apple or peel an orange. The convenience trend is starting to become a little absurd... We talked to a lot of consumers who all said they loved freshly brewed iced-tea but didn’t want to do it themselves. The didn’t want to spend the time boiling water’.

Even sandwiches are following the convenience path. Smuckers is testing ‘Uncrustables’ in several Midwestern cities. They come with the crusts cut off for finicky kids who do not like the brown edges. The sandwich comes frozen: just thaw and serve.

"For the most part, Americans are cheap and lazy" claims Harry Balzer, vice-president of the consumer marketing research firm NPD Group. "How difficult is it to make a sandwich for your kid?"


"Based on an article by Caroline Mayer in the Washington Post, January 2nd, 2001.

 

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