Online Learning CentrePrinciples & Practice of Marketing, 3/e by David Jobber
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Glossary of Key Terms

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W

U

Undifferentiated marketing
a market coverage strategy where a company decides to ignore market segment differences and develops a single marketing mix for the whole market

Undifferentiated targeting
offering the same product to the entire market without regard to differences in the customer profiles

Up-sell
persuading an existing customer to buy more valuable product from the firm’s portfolio departments via cassette, vision circuits or satellite

User
a member of a decision making unit who will actually be using the purchased item


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